I'm grumpy right now. I know. "What's changed?" Ha. Ha. Ha. Shut up.
Last week I worked overtime. My caseload was even bigger than it is now. I had lots more to do. Was even further behind than I am now. They told me, for overtime, I was supposed to work 6 of my own cases and then work 6 cases from other people's caseloads. It's pretty standard to do this. If you're really caught up, you work 12 of other people's cases. But they thought I was half-way caught up that week.
This week, I'm in a better position than I was last week, but nobody has stopped by my office to tell me which cases from other people I'm supposed to work on. So I go to my supervisor and ask him, hey, what's the protocol for working overtime when I'm not given a stack of other people's cases. He then gives me this long and intense speech about how I should be thankful for this opportunity and use it to get my caseload down. He tells me about how my cases are too high and I needed to work to get them down. He tells me about how I've got a lot of unread stuff that I need to get to, and that I should use today to get my numbers to zero. I tell him I understand that, and I start to explain that last week I was given other people's cases and I was in a worse position than I am now, so I was wondering why I wouldn't be given cases when I was in a better position, but he cut me off to tell me that I had been told to stop putting notes in my cases and aggressively take the next step on cases. I told him that I haven't put a note in my cases since I was told about it the first time. At this point, I'm feeling like #1- I'm not going to get anyone else's cases, and that's why I came into his office in the first place, and #2- I got a surprise lecture about something that I didn't really need, and #3- my supervisor is a dick. So I leave his office. He didn't get it. And I hope he gets herpes.
Friday, June 17, 2011
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